Change Address/Phone Number

To change your address, phone number, email or other contact information for KelseyCare powered by Community Health Choice, you must contact ERS directly in one of these two ways.

  • Call ERS directly. The toll free number is (877) 275-4377. TTY users may call 7-1-1 or (800) 735-2989. 7:30 a.m. - 5:30 p.m., Monday-Friday.
  • Log into your ERS online account. You can also go online to your ERS online* account and make the changes yourself.

    *This link will take you to ERS' website, which is separate from this KelseyCare powered by Community Health Choice's website.